in888 Privacy Policy — How We Handle Your Data
in888 is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we keep it secure.
Your Privacy Matters: in888 does not sell your personal data to third parties. We collect only what is necessary to operate the platform, process transactions, verify identity, and comply with applicable anti-money laundering obligations. By using in888, you agree to the practices described in this Privacy Policy.
Your Rights at a Glance
Six Privacy Rights Every in888 Player Holds
A summary of the key privacy protections built into the in888 platform for Bangladesh players
Data Security
All data transmitted between your device and in888's servers is protected with industry-standard SSL encryption. Financial transactions use additional verification layers.
No Data Selling
in888 does not sell, rent, or trade your personal data to any third-party marketers, advertising networks, or data brokers under any circumstances.
Access and Correction
You have the right to request access to the personal data in888 holds about you, and to request corrections to any inaccurate information. Contact [email protected] to exercise this right.
Data Deletion
You may request deletion of your personal data subject to in888's legal retention obligations. Accounts subject to active investigations or pending regulatory requirements cannot be deleted until those obligations are met.
Marketing Opt-Out
You may opt out of marketing communications from in888 at any time by contacting our support team or updating your account preferences. Transactional communications (e.g. deposit confirmations) are not affected by marketing opt-out.
Cookie Control
in888 uses cookies to maintain session security and improve platform performance. Essential cookies cannot be disabled. Non-essential cookies can be managed via your browser settings.
1. Introduction and Scope
1. Introduction and Scope
By using the in888 platform you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you do not agree with this policy, you should not use the in888 platform. in888 may update this Privacy Policy from time to time; the current version will always be published at in888.ws/privacy-policy with the effective date noted at the top of the document.
2. What Personal Data We Collect
in888 collects personal data in the following categories, depending on your level of interaction with the platform:
- Registration data: full name, date of birth, email address, mobile phone number, and chosen username, collected when you create your in888 account.
- Identity verification (KYC) data: government-issued photo ID (National Identity Card or passport), proof of address, and payment method ownership documentation, collected when you complete identity verification or request a withdrawal.
- Financial data: deposit and withdrawal transaction records, payment method details (bKash mobile number, Nagad account, Rocket number, card last four digits), and account balance history.
- Usage and gaming data: betting history, game session logs, login timestamps, IP addresses, device type and operating system, browser information, and in-app navigation behaviour.
- Support communications: records of messages, emails, or live chat conversations you have with in888's customer support team, including any attachments or documents you provide.
in888 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law in connection with responsible gaming obligations or legal proceedings.
3. How We Use Your Personal Data
in888 uses the personal data it collects for the following specific purposes:
- Account creation and management: to register your account, verify your identity, and manage your ongoing relationship with in888, including processing your deposits, withdrawals, and bonus awards.
- Regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) rules, KYC requirements, and age verification mandates. This includes retaining transaction records and identity documents for the periods required by applicable law.
- Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, match-fixing, bonus abuse, multi-accounting, and any other prohibited conduct on the in888 platform.
- Platform improvement: to analyse how players interact with the in888 platform, identify technical issues, and improve the user experience, game library, and payment flow.
- Marketing communications: with your consent, to send you promotional offers, bonus announcements, and platform news relevant to your interests as an in888 player. You may opt out of marketing communications at any time.
4. Legal Basis for Processing
in888 processes your personal data on the following legal bases:
- Contract performance: processing your registration data, financial data, and gaming data is necessary to provide the service you have contracted for when creating an in888 account.
- Legal obligation: processing KYC, AML-related data, and transaction records is required to comply with applicable legal and regulatory requirements.
- Legitimate interests: fraud detection, security monitoring, and platform improvement activities are conducted on the basis of in888's legitimate interests in operating a secure and reliable platform.
- Consent: marketing communications are sent only where you have provided explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
in888 does not carry out automated decision-making or profiling that produces legal or similarly significant effects on players without human review. Risk-scoring systems used for fraud prevention are subject to human oversight before any account action is taken.
5. Data Sharing and Disclosure
in888 does not sell your personal data. We may share your personal data with third parties only in the following limited circumstances:
- Game providers: in888's game library is powered by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others. These providers receive only the minimum data necessary to deliver their games (typically a session token and stake/outcome data). They are contractually prohibited from using player data for any purpose beyond game delivery.
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data necessary to process deposits and withdrawals. in888 does not store full card numbers; payment processor security standards govern card data handling.
- Fraud prevention and AML partners: in888 may share transaction data and identity data with specialist fraud-detection and AML compliance service providers under strict confidentiality agreements.
- Legal authorities: in888 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or to protect the legal rights and safety of in888 and its users.
6. Data Retention
in888 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Specific retention periods are as follows:
- Active account data: retained for the lifetime of your account plus a minimum of 5 years following account closure, in compliance with AML record-keeping requirements.
- KYC documents: retained for a minimum of 5 years from the date of submission or from the date of the last transaction, whichever is later.
- Transaction records: retained for a minimum of 5 years following the transaction date for AML compliance purposes.
- Support communications: retained for 2 years from the date of the last communication in a support thread, unless a longer period is required in connection with an active dispute or legal proceeding.
- Marketing consent records: retained for the duration of your active consent plus 1 year after withdrawal of consent, to demonstrate compliance with consent-based marketing rules.
Where personal data is no longer required for any legitimate purpose, in888 will securely delete or anonymise it in accordance with our data destruction policy. Anonymised, aggregated data (which cannot be used to identify any individual) may be retained indefinitely for statistical and business analysis purposes.
7. Data Security Measures
in888 implements the following technical and organisational measures to protect the personal data of its players:
- SSL/TLS encryption on all data transmissions between players' devices and in888's servers, using the same standard applied by major Bangladeshi banks and international financial institutions.
- Access controls that restrict personal data access to in888 staff members who require it for specific, documented business purposes. Data access is logged and audited.
- Regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
in888 cannot guarantee absolute security of data transmitted over the internet or stored on our servers, and no security system is impenetrable. In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, in888 will notify affected account holders as soon as reasonably practicable.
8. Your Rights Regarding Your Personal Data
As an in888 player, you hold the following rights in respect of the personal data we process about you. To exercise any of these rights, contact our support team at [email protected] with the subject line 'Data Rights Request'.
- Right of access: you may request a copy of all personal data in888 holds about you. We will respond to verified access requests within 30 days.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Account profile information can be updated directly via your account settings for some fields.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to in888's legal retention obligations. Requests will be assessed case by case.
- Right to object to marketing: you may object to processing of your personal data for direct marketing purposes at any time. We will honour such requests without delay.
- Right to data portability: where technically feasible and where processing is based on consent or contract performance, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
9. Cookies and Tracking Technologies
in888 uses cookies and similar tracking technologies to operate the platform, maintain session security, and improve the user experience. The types of cookies in888 uses are described below:
- Essential cookies: strictly necessary for the platform to function. These include session management cookies, authentication tokens, and security cookies. They cannot be disabled without breaking platform functionality.
- Analytics cookies: used to understand how players navigate the in888 platform — which games are most popular, where players drop off during registration, and how the deposit flow can be improved. Analytics data is aggregated and not linked to individual identities.
- Preference cookies: used to remember your platform settings and preferences, such as language selection and display options, so you do not need to re-enter them on every visit.
- You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the in888 platform.
in888 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on the in888 platform. Your browsing activity on in888 is not used for behavioural advertising purposes.
10. International Data Transfers
in888's platform serves players in Bangladesh. Some of our service providers and game technology partners are based in other countries. Where your personal data is transferred outside Bangladesh to process your gaming activity or transactions, in888 ensures that appropriate safeguards are in place, including contractual protections requiring the recipient to apply data protection standards equivalent to those described in this Privacy Policy.
in888 does not transfer personal data to countries that do not maintain adequate data protection standards without implementing appropriate contractual safeguards. Third-party service providers who receive player data are contractually bound to protect it in accordance with standards consistent with this Privacy Policy.
11. Changes to This Privacy Policy
in888 may update this Privacy Policy periodically to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this policy, we will notify registered players via a notification within the platform or by email where an email address is on file.
The effective date of the current version of this Privacy Policy is noted at the top of the document. We encourage you to review this policy periodically. Your continued use of the in888 platform following any update constitutes your acceptance of the revised policy.
12. Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how in888 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 14 days.
Email (plain text, not a link): [email protected]
Continue Exploring in888
Your data is safe with in888. Now explore our full range of games, sports betting, and live casino — all built for Bangladesh players.
Explore in888 Casino Visit Our FAQ Responsible Gaming